Play Smart · Stay in Control · Get Help

Responsible Gaming at felbet

Gaming should be fun – it's entertainment, not a solution to financial stress or a guaranteed income. felbet takes responsible gaming seriously because we believe that the best gaming experience is one where you're always in control. Here's everything you need to know about staying safe on the felbet platform.

21+
Age Requirement
Strictly enforced via KYC
Tools Available
Free, always active, no waiting
24/7 Support
Live chat, always available
Our Commitment

felbet Puts Players First

Let's be straight about it: online gaming carries real risk. The house always has an edge in the long run, and no strategy or system changes that math. felbet doesn't hide from this reality – we put it front and center because we want our players to approach every session with open eyes and a clear head.

A lot of Filipino players join platforms like felbet for the fun of it – maybe a bingo room with the added excitement of winning, a live baccarat table with the same social energy you'd get in a real casino, or a slot with a theme that hits different. That kind of entertainment is completely valid. The problem starts when gaming crosses the line from entertainment into something that feels compulsive, stressful, or financially damaging.

felbet has built responsible gaming tools directly into the platform – not hidden in a sub-menu somewhere, but accessible from your account settings in a few taps. These tools are free, they work immediately, and they're there for any player who feels they need them – whether that's just a short break or a permanent step back.

Important: If you are gambling to recover money you have already lost, to escape financial problems, or to relieve emotional distress, please stop and use our self-exclusion tool immediately. These are warning signs that gambling may be harming you. Help is available – you are not alone.

Strict 21+ Policy

No exceptions, no workarounds. Every felbet account requires government-issued ID verification confirming the account holder is 21 or older. Accounts found to belong to under-age users are permanently closed.

Deposit Limits

Set a cap on how much you deposit daily, weekly, or monthly. Limits apply immediately when reduced. Increasing a limit requires a mandatory waiting period to protect against impulsive decisions made in the heat of a gaming session.

Session Reminders

Set a time notification that alerts you after a specified period of continuous play. It doesn't force a stop – it just surfaces the question: how long have I been at this? Awareness is the first step to control.

Self-Exclusion

Apply a short-term cooling-off period or a long-term self-exclusion directly from your account settings. Takes effect immediately, applies across all games on felbet, and cannot be reversed early. Contact support to re-enable after the period ends.

Platform Tools

Your Responsible Gaming Toolkit

All tools are built into your felbet account settings. Free to use, immediate in effect, and available to every registered player at any time.

Daily Deposit Limit

Cap the maximum amount you can deposit into your felbet Wallet within a 24-hour period. Helps you stick to a daily gaming budget without relying purely on willpower in the moment.

Weekly Deposit Limit

Set a rolling 7-day ceiling on deposits. Good for players who game across multiple sessions per week and want to manage the cumulative total rather than just individual days.

Monthly Deposit Limit

A broader monthly cap on total deposits. Useful for tracking your overall gaming spend against your monthly entertainment budget. Changes to increase the limit take effect after a mandatory waiting period.

Session Time Limit

Receive a notification after a set period of continuous play – 30 minutes, 1 hour, 2 hours, or a custom value. The notification prompts you to reflect on whether you want to continue. No forced stop, just an honest check-in.

Cooling-Off Period

Suspend your felbet account for 24 hours, 7 days, or 30 days. Activates immediately once selected. Cannot be cancelled during the active period. Your account and Wallet balance are preserved and accessible again when the period ends.

Self-Exclusion

Permanently or for a defined period of 6 months to 5 years. All marketing from felbet stops immediately. Re-activation after a defined exclusion requires contacting support – there is no one-tap re-enable to prevent impulsive reversals.

How to access these tools: Log in to your felbet account → navigate to Account Settings → select Responsible Gaming. All tools listed above are available in that section. If you cannot locate them or need help applying a restriction urgently, contact the felbet support team via live chat, which is available 24 hours a day, 7 days a week.

Know the Signs

Recognizing Problem Gambling

Problem gambling doesn't look the same for everyone, and it rarely starts suddenly. For most people, it creeps in gradually – what starts as recreational gaming slowly shifts into something that feels harder to walk away from. Recognizing the early signs in yourself or someone you know is the most important step toward getting back in control.

The signs below are drawn from recognized problem gambling awareness frameworks. If several of these apply to you, that's a strong signal to take a break using felbet's cooling-off or self-exclusion tools and, where needed, to reach out for professional support.

  • Gambling with money intended for rent, bills, food, or other necessities
  • Borrowing money from family or friends to fund gaming activity
  • Hiding bank statements or transaction histories related to gaming
  • Chasing losses – increasing bets to try to win back money already lost
  • Gambling until the last peso in your account is gone, then immediately depositing more

  • Spending increasing amounts of time gaming, often more than originally planned
  • Feeling restless or irritable when not gaming, or when trying to cut back
  • Neglecting work, school, family responsibilities, or personal hygiene due to gaming
  • Lying to family members, friends, or coworkers about how much time or money is spent on gaming
  • Using gaming as the primary way to cope with stress, boredom, loneliness, or depression

  • Arguments with a partner, parents, or children about the amount of time or money spent on gaming
  • Canceling plans with family or friends to play instead
  • Feeling like gaming has become more important than relationships
  • A partner or family member has expressed concern about your gaming habits
  • Feeling defensive or secretive when someone asks about your gaming activity
Quick Check

Self-Assessment

Answer honestly. This is for your own awareness – no data is submitted or stored. If you answer "Yes" to three or more questions, consider using felbet's responsible gaming tools and speaking with a professional.

1

Have you ever spent more money on gaming than you planned to in a single session?

2

Have you tried to win back money you lost by continuing to play or depositing more?

3

Have you borrowed money or sold items to fund your gaming activity?

4

Has gaming affected your work performance, studies, or family responsibilities?

5

Do you feel anxious, restless, or irritable when you are not able to play?

6

Have you hidden your gaming activity or lied about how much time or money you spend?

Step by Step

How to Apply Self-Exclusion on felbet

Applying self-exclusion on felbet takes less than two minutes. You don't need to speak to anyone first – you can do it directly from your account settings right now. Here's exactly how it works.

Once self-exclusion is active, felbet will stop sending you marketing emails and promotional notifications. Your Wallet balance is preserved and will be released to you at the end of the exclusion period via your most recently used withdrawal method, or you can request a balance withdrawal before the exclusion takes effect by contacting support.

If you are in crisis right now and need to stop immediately, contact felbet live chat and tell the agent you want to self-exclude. The agent will apply the restriction on your account in real time, during the same conversation.

1
Log in to Your felbet Account

Go to felbet.cam and sign in to your registered account using your mobile number or email address and password. Make sure you are logged into the correct account that you want to restrict.

2
Open Account Settings

Tap your account icon or profile menu (usually in the top-right corner of the interface). Select "Account Settings" from the dropdown or side menu that appears.

3
Navigate to Responsible Gaming

Inside Account Settings, find the "Responsible Gaming" section. This is where all of felbet's player protection tools are located – deposit limits, session reminders, cooling-off, and self-exclusion are all here.

4
Select Self-Exclusion and Choose Duration

Tap "Self-Exclusion" and choose your exclusion period – options range from 6 months up to permanent exclusion. Confirm your selection. The restriction activates immediately. You will be logged out of your account automatically.

5
Confirmation & What Comes Next

You will receive a confirmation via email and/or SMS. Marketing communications from felbet stop immediately. To re-enable your account after a defined exclusion period ends, you must contact felbet support – there is no self-serve re-activation.

Getting Help

Support Resources for Filipino Players

If you feel that gambling has become a problem that is affecting your life or the lives of people close to you, please know that help is available in the Philippines. Speaking to a professional is not a sign of weakness – it is the most effective action you can take to regain control. The following resources are available to Filipino players.

PAGCOR

PAGCOR Responsible Gaming Program

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a Responsible Gaming program that provides support and resources to Filipino players experiencing problem gambling. PAGCOR's framework aligns with international responsible gaming standards and includes a player exclusion database that extends across licensed Philippine gaming operators.

To access PAGCOR's responsible gaming support, visit PAGCOR's official website or contact them directly through their publicly listed channels. felbet aligns its responsible gaming policies with PAGCOR's responsible gaming guidelines.

Support Lines

Mental Health & Crisis Support in the Philippines

If gambling has led to feelings of hopelessness, severe anxiety, depression, or thoughts of self-harm, please reach out to a mental health professional immediately. In the Philippines, the National Center for Mental Health (NCMH) operates a 24/7 crisis hotline: 1553 (toll-free within the Philippines). The Department of Health also maintains regional health offices with mental health services accessible to all Filipino citizens.

Talking to family, a trusted friend, your barangay health worker, or a counselor at a community mental health center is always a valid first step. You don't have to be in crisis to seek help – early conversations are far easier than waiting until things get worse.

Healthy Play

Tips for Staying in Control

  • Set a budget before you playDecide how much you're comfortable losing before you start – not after. Stick to it regardless of how the session is going.
  • Use deposit limits as a guard railDon't rely on willpower alone. Set a deposit limit in your felbet account settings – it's a practical tool, not an admission of weakness.
  • Never chase lossesChasing is how a bad session becomes a disastrous one. When your session budget is gone, log off. The games will still be there tomorrow.
  • Don't play when stressed or emotionalGaming to escape a bad day, a financial worry, or an emotional problem leads to poor decision-making. Deal with the issue first, play later if at all.
  • Keep gaming in proportionGaming should be one small part of your entertainment mix – not the main event. If it's taking up more time and money than everything else combined, that's a signal worth paying attention to.
  • Talk to someone you trustIf you think your gaming is getting out of hand, tell someone you trust. A second perspective from someone who knows you often cuts through the rationalizations that are easy to make alone.
Need to Take a Break?

felbet's Responsible Gaming Tools Are Always Ready

Whether you need a short cooling-off period or a longer self-exclusion, the tools are in your account settings right now. And if you want to play – remember: 21+, set a budget, play for fun, and always know when to stop.

For immediate self-exclusion assistance, contact felbet live chat 24/7. For mental health crisis support, call the NCMH hotline: 1553 (toll-free, Philippines).